ZipSpa warranties to the original purchaser for a period of one (1) year of residential use
starting from the date of purchase. This warranty covers any defects in the manufacturing and
workmanship of ZipSpa. The warranty does not cover any damage, misuse or modifications by
consumers nor does it cover damage from drops, falls or impacts. “Defects” is defined as
imperfections that impair the original function of the product.
ZipSpa shall not be liable for any failure, defect or damage resulting from or connected with the
following:
▪ Assembly or handling of products after they leave our factory, including any lack of
performance or improper performance in any way by the distributors, wholesalers,
retailers and consumers.
▪ Any lack of compatibility between ZipSpa and any other product not manufactured by us
that causes damage to or failure of our products.
▪ Abnormal use of the product.
▪ Labor, transportation, or assembly costs.
The original purchaser is responsible for registering products on our website (thezipspa.com)
within 30 days of purchase for warranty of the products to be valid. Purchaser shall also provide
proof of purchase and a written description of the defect. Once the documentation has been
received and evaluated, the customer will be notified of the solution. Possible solutions under
this limited warranty shall be product or part replacement at ZipSpa’s sole discretion, as
provided herein and cannot exceed the original purchase price. Replaced products will continue
to be warranted for the remaining time of the original warranty period. If the product is not
returned within 30 days from the date of the dispute, the customer is responsible for all shipping
charges that may apply.
ZipSpa reserves the right to modify or change the terms and conditions of this warranty at any
time. Should such situation arise, a notice indicating the modifications to the terms and
conditions will be published on ZipSpa’s website at least thirty (30) days prior to the changes
going into effect.
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